We offer a 30-day return policy for all custom eyewear. If you are not satisfied with your purchase, you can return it within 30 days of receiving the product for a full refund or exchange, provided the eyewear is in its original condition.

If your eyewear arrives damaged or defective, please contact our customer service team immediately. We will arrange for a replacement or refund as quickly as possible. Please provide photos of the damage or defect for our records.

For in-stock models, the minimum order quantity will be low, while for customized models, the minimum order quantity will be slightly higher. For example, customizing a specific color typically requires a minimum order quantity of 300 units.

Absolutely! Once your order has been processed and shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and see when it's expected to arrive.

The turnaround time for custom glasses varies depending on the complexity of your order and our current workload. Typically, you can expect your glasses to be ready for shipping within 7 to 10 business days from the date of order placement.